✓ Pet Safety & Security
Your pets safety is our #no.1 priority. To prevent accidents from happening, we have a 'keep on the lead policy' that stops accidents from happening.
Some animals are kept indoors, like indoor cats, and their security is extremely important to us. We always check doors are shut properly and do our final checks before leaving.
We'll always do what's been asked, follow your instructions, understand your pets specific needs, and care for your pet just as you would yourself.
Do you worry when you're away? We understand this, and will send you text updates after each visit, we can even send pictures if needed. Although it's entirely optional and something we'll discuss at our meeting with you.
What about an emergency? Normally emergency procedures are covered again in our initial meeting, but we would take your pet immediately to your vet should we suspect or see anything wrong. We will also contact you immediately to update you & receive further instructions.
Will you be able to reach us? Yes, we check our emails constantly and also have our phones on us if you wish to call us directly. If we miss a call, we will always call back as a matter of priority.